Data, privacy, Facebook and Google
Data, privacy, Facebook and Google

So Google Streetview went live, and the papers went mental about privacy and so on, continually mentioning the poor bloke who was throwing up in Soho and the one outside a sex shop. The letters page was filled with indignant people who didn't understand the technology or had been so successfully whipped up into a state of paranoia by the government sponsored anti-terrorist rhetoric that they thought fundamentalists were at that very moment looking into their bedroom window and criticising their choice of curtains*. (There were, to be fair, a few voices of reason. One wrote 'A man put a picture of my house on the internet, with a map to where it was, details about the layout and number of rooms plus the value, and then demanded that I pay him for the privilege! Beware the "estate agents".')

(Pic from Streetview. It's a view of the Thames from outside Mick Jagger's house.)

I find this attitude laughable, because I used to work in direct mail. I used to buy your data (it ain't cheap, y'know - that's why every company in the world wants you on their own database). I used to buy from lifestyle lists - a giant, amalgamated database of everything the company could possibly find out about you, all because you neglected to tick the box that said "I do not wish to be contacted......." - you probably got bored about that quickly as well.

Here's the blurb from Experian's "Prospect Locator" tool -

Data sources

It is built combining the commercially available Electoral Roll, name and address level data from Experian's Canvasse Lifestyle database, directors at home, shareholder data and significant data contributions from partner organisations.

Partners

The partners are companies with large commercial databases, built from customer transactions. They provide data for individuals who have not opted out of third party marketing activity.

I don't really remember anyone writing to the papers to complain. In fact, I do remember one retired man fought a legal battle to make the elctoral roll private - you used to be able to just buy that. It seems privacy is not really a massive concern after all.

*A little fact, apropos nothing. Apparently people spend 17 minutes on average choosing the house they will buy ("Ohh, I just love it!") and 54 minutes choosing curtains for that house.

Comments

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April 8. 2009 12:11 AM

Postcard Design

Good point. Privacy is a matter of utmost importance when placed in the hands of greedy individuals bent on using our personal information and data against us. Computers may have no limitations, but humans make the decision. Thanks for letting me say my piece here.
www.mypostcardprinting.com

Postcard Design

April 7. 2009 12:35 PM

Kirk Cheyfitz

Here's the truth: our greatest protection from invasion of privacy is simple corporate and governmental incompetence. Sure, somewhere out there one can find out everything about everyone. But the good news is that no one can really find it all, neither the corporate marketers nor the government bureaucrats.

Kirk

Kirk Cheyfitz

April 7. 2009 3:43 AM

Mark

yeah....but Experian (as I suspect you probably know) is a freak

through historical quirks really - they have a level of legalised access to data no one else in the world - and I mean the world - has

if you ask anyone operating in any other European country in their field - they will tell you they are astounded by the stuff Experian get away with
http://strategicdigitalthinking.blogspot.com/

Mark

April 6. 2009 7:28 AM

martinh

Maybe a bit unfair, but I don't think Google Streetview counts as normalisation of surveillance. My point is that there are a lot of other things that are significantly more intrusive than Google Streetview that are not made a fuss of in the press.

At the risk of getting all bad science, I think that journalists do not fully understand the risks and implications of various types of data being recorded and used for commercial or civic reasons. Therefore they focus on the most visible example and mistakenly lump it into the same category.

martinh

April 6. 2009 4:54 AM

MC Word

I think you’re being a trifle unfair there, Martin.

Part of the outrage may well be because it’s simply the most visible example of how information is collected on us. (I suspect that part of the lack of outcry about marketing databases is simply a lack of knowledge about what they contain.)

As for the rest of the privacy campaigners, I doubt many people really believe that this is a particularly significant intrusion. Rather than the fuss being a product of misunderstanding the technology, I think it’s more an on-going protest against the step-by-step normalisation of total surveillance.

And in that, I think they have an arguable case.

Set ’em up fair before you knock ’em down, eh?

MC Word

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March 14. 2010 12:32 PM

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